Follow Microsoft 365 on Social Media
Note
This is an open-source article with the community providing support for it. For official Microsoft content, see Microsoft 365 documentation.
The Value of Social Media
Given the pace of change in the Microsoft 365 universe, social media have become a primary source of information and training. The references in this page direct you to fresh content provided by Microsoft and the community.
Social media also give you direct access to expertise. Use one of the help tags listed below to get the attention of community experts.
Tip
Combine product tag with help tag to target your audience.
Example: "Folks who customize #SharePoint list forms with #PowerApps: how do you back up your customization? #SPhelp"
Note
References to Azure and Dynamics 365 are beyond the scope of this document.
General
If you're having general issues with Microsoft 365, be sure to check the Microsoft 365 Service health status page and/or follow @MSFT365Status for information about any known service incidents.
Important
You can reach out to Microsoft Customer Service & Support directly on twitter: @MicrosoftHelps.
| Hashtag | Official Account |
|---|---|
| #Microsoft365 | @Microsoft365 |
| #MicrosoftDocs | @docsmsft |
| #MicrosoftSearch | @MicrosoftSearch |
| #MicrosoftLearn | @MicrosoftLearn |
| #M365CommDocs | @M365CommDocs |
| #MSUSPartner | @MSUSPartner |
Messaging and Communications
Important
Seeking help on Microsoft Teams? Include #MSTeamsHelp in your tweet.
| Hashtag | Official Account |
|---|---|
| #MicrosoftTeams | @MicrosoftTeams |
| #Microsoft365Groups | |
| #AzureAD | @AzureAD |
| #MSOutlook | @Outlook |
| #MSExchange | @MSFTExchange |
| [#Viva Engage](https://twitter.com/hashtag/Viva Engage) | [@Viva Engage](https://twitter.com/Viva Engage) |
| #AdaptiveCards |
Content Management
Important
Seeking help on SharePoint and Content Management? Include #SPhelp in your tweet.
Office Suite
| Hashtag | Official Account |
|---|---|
| @Office | |
| #OneNote | @msonenote |
| #Excel | @msexcel |
| #MSWord | |
| #PowerPoint | @PowerPoint |
Power Platform
Other Apps
| Hashtag | Official Account |
|---|---|
| #MSVisio | @msvisio |
| #MSProject | @project |
| #MSWhiteboard | |
| #MSForms | |
| @SkypeBusiness | |
| @MS_StaffHub | |
| @sway | |
| @MicrosoftToDo | |
| #ProjectMoca |
Development
Security
TBD
Events and User Groups
| Hashtag | Account | Date |
|---|---|---|
| #SPSEvents | @SPS_Events | Saturdays, globally |
| #MSBizAppsSummit | Spring | |
| #MSInspire | May | |
| #MSBuild | May | |
| #MSIgnite | @MS_Ignite | September |
| #M365UserGroup | Year long | |
| #PowerBIUserGroup | Year long | |
| #M365Saturday | Year long |
Environments
The following tags are used in combination with product tags to identify information specific to a national cloud platform.
| Hashtag |
|---|
| #GCC |
| #GCCH |
| #DoD |
| #TeamsForGov |
Principal author: Christophe Humbert