A community-built Power Platform sample

Healthcare AI Chatbot

This sample uses a Power Virtual Agents chatbot to diagnose and suggest a fitting doctor based on the user's inputted symptoms.

Copilot Studio

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Miguel Espiritu

Last updated: Sep 27, 2023
Category: Power Apps

From idea to implementation

Make it your own.

Check this sample's prerequisites, permissions, and licensing before importing it. The documentation below comes directly from the sample README.

Summary

This sample uses a Power Virtual Agents chatbot to diagnose and suggest a fitting doctor based on the user's inputted symptoms. NOTE: "healthAlde" is a placeholder brand name for the bot & the Power Pages portal

picture of the sample

Applies to

Compatibility

Contributors

Miguel Espiritu

Version history

Version	Date	Comments
1.0.0.1	Sept. 27, 2023	Initial release

Prerequisites

A Dataverse user account with access to System Admin Security Role
AI Builder capacity (could be trial)
An existing Power Pages site (optional, files will be provided in the "powerpages-portalfiles" folder)

Data Sources

Dataverse

Minimal Path to Awesome

Download the (./solution/healthcare-ai-chatbot.zip) solution .zip from the solution folder
Within https://make.powerapps.com, import the solution .zip file via Solutions > Import solution > Browse and select the .zip file you just downloaded
Click next
Click Import
Go to the Chatbot and either import it your existing Power Pages site (optional), or open it on a demo website

Features

The PVA chatbot lets the user input their current symptoms to let the Chatbot diagnose the user via generative answers located in the of the chatbot's topic.

picture of the pva step

After that, the chatbot displays an adaptive card asking for a specific date & time

picture of the pva step

From there, a Power Automate flow in the same topic uses AI to check the user's symptoms for any key words/phrases, then uses that to determine which doctor is the best fit for them based on their specialization. It also checks whether the doctor wil lbe available based on the user's selected date & time on the previous step.

picture of the pa flow

There are also 2 alternate topics in the chatbot:

One for directly setting up a consultation with a specific doctor by specifying the requested doctor and date & time of the appointment

picture of the consultation pva topic

And another one for requesting an ambulance on demand

picture of the ambulance pva topic

Help

We do not support samples, but this community is always willing to help, and we want to improve these samples. We use GitHub to track issues, which makes it easy for community members to volunteer their time and help resolve issues.

If you encounter any issues while using this sample, you can create a new issue.

For questions regarding this sample, create a new question.

Finally, if you have an idea for improvement, make a suggestion.

Disclaimer

THIS CODE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT.