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A community-built Power Platform sample

Ticket Management Canvas Application

Support ticket management canvas app.

Power Apps
Download sampleView source
Aqeel Khalid
Preview
Last updated
Jan 11, 2023
Category
Power Apps, Canvas apps
Premium license
Not required
Experimental features
No

From idea to implementation

Make it your own.

Check this sample's prerequisites, permissions, and licensing before importing it. The documentation below comes directly from the sample README.

Summary

TicketFlow is a cutting-edge support ticket management app designed to streamline and enhance your customer support processes. Say goodbye to chaotic email threads and missed requests; with TicketFlow, managing support tickets has never been more efficient.

📢 This project has been a labor of love, and it's now ready for you to explore. With this app, you can:

🎙️ Solve Issues

📱 Manage Support Tickets

image

Applies to

Power Apps

Compatibility

Premium License Experimental Features

Contributors

Version history

Version Date Comments
1.0 November 11, 2023 Initial release

Prerequisites

SharPoint List: Tickets

Solution Components

The following solution components are used in this sample:

Component Type
SharePoint Site Environment Variable
Tickets List
Ticket Managment Canvas Application

Minimal Path to Awesome

  1. Download the solution .zip from the solution folder.
  2. Within https://make.powerapps.com, import the .zip file via Solutions > Import solution > Browse and select the .zip file you just downloaded.
  3. Follow the on-screen instructions to deploy the application.
  4. Access the Incident Reporting Canvas App and start reporting incidents.

Using the Source Code

You can also use the Power Apps CLI to pack the source code by following these steps:

  1. Clone the repository to a local drive.
  2. Pack the source files back into .zip file:
    pac solution pack --folder pathtosourcefolder --zipfile pathtosolution  --processCanvasApps

Features

This sample illustrates the following concepts:

  • Streamlined messaging process
  • Visually appealing phone layout UI/UX
  • Real-time collaboration

Help

We do not support samples, but this community is always willing to help, and we want to improve these samples. We use GitHub to track issues, which makes it easy for community members to volunteer their time and help resolve issues.

If you encounter any issues while using this sample, you can create a new issue.

For questions regarding this sample, create a new question.

Finally, if you have an idea for improvement, make a suggestion.

Disclaimer

THIS CODE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT.